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Impact Doors

Employment

Job Title:

*NEW* - Customer Service Representative

Summary:

Provide customer support to Centaur Division customers, both internal and external, to build and maintain customer relationships.

Department: Centaur
Reports to: National Sales Manager

Duties & Responsibilities:

Primary
  • This position has primary responsibility for answering calls to the division’s toll-free number and will handle approximately 50% or more of incoming call volume.
     
  • Provide accurate verbal and written quotes to customers. Follow-up on outstanding quotes in a timely manner, involving the appropriate Sales Manager or Regional Manager as needed.
     
  • Provide accurate order status information as requested by customers and National Sales Manager.
     
  • Accurate and timely entry of orders for resellers, direct sales and other customer groups as assigned.  Orders are to be entered no later than 4 business hours from receipt.
     
  • Ensure accurate processing of Centaur orders, to include obtaining customer verification of custom specifications, preparing drawings and appropriate documentation for production, and following-up as needed.
     
  • Serve as primary end-user contact regarding warranty issues; process warranty replacement orders.
     
  • Assists Accounts Receivable department personnel in researching and resolving claims, credits and debits related to domestic accounts.
     
  • Maintain customer order files.
     
  • Assist National Sales Manager in researching accounts, sales performance analysis, preparing sales presentations.
     
  • Any other duties and/or functions as required for the achievement of departmental and company goals.

Other Duties

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications:

  • EDUCATION/EXPERIENCE:  High school diploma or equivalent; some college preferred.  Experience in a customer service or customer contact environment preferred. Strong basic mathematical skills are required. Must have prior equine experience.
     
  • COMPUTER SKILLS:  Microsoft Office, particularly MS Word, MS Excel, Powerpoint, MS Outlook and Internet Explorer.  Ability to use or learn Solarsoft ERP, Goldmine CRM, and QuoteWerks systems.
     
  • COMMUNICATION SKILLS:  Excellent verbal and written communication skills.  Ability to handle customer complaints/problems diplomatically. Professional phone “presence” is an absolute must.
     
  • ORGANIZATIONAL:  Excellent organizational and follow-up skills required.
     
  • WORK ENVIRONMENT:  Must be able to sit for significant periods of time. Must be able to work independently as well as excel in a team atmosphere.

To apply:

Qualified candidates should submit resume to jobopportunities@esrobbins.com
Or send a fax to: 256-248-2523

To apply for this job, click “Apply Now” and attach your resume for consideration. Please include contact information.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER
ES Robbins Corporation considers applicants for all positions without regard to race, color, religion, sex, national origin, age, veteran status, or disability.
Apply Now

Job Title:

Extruder Operator Trainee

Summary:

Set up equipment and make all standard adjustments to start up.  Run product in efficient productive manner.  Responsible for quality and quantity of production, inspection of product, packaging and housekeeping around equipment.  Prepare daily production report.

Department: Production - Shift to be determined
Reports to: Team Leader / Co-Team Leader
FLSA Status: Non-Exempt

Duties & Responsibilities:

Primary
  • Ensure appearance, color and clarity of products.

  • Checks dimensions for accuracy (including width, gauge and length).

  • Positions and secures labels on products. Checks labels for accuracy.

  • Able to verify quality of product by camber and air checks.

  • Moves controls to position tool and workpiece in relation to each other, and to set specified feeds, speeds, and depth of cut.

  • Observes operation of machine and verifies conformance of machined workpiece to specifications.

  • Provide accurate daily production reports.

Other Duties

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications:

  • LANGUAGE SKILLS:  Basic reading and writing skills.
     
  • MATHEMATICAL SKILLS: Must be able to add, subtract, multiply and divide as well as use measurement tools to check for width, length and gauge.
     
  • REASONING ABILITY: Must understand and follow all safety regulations.
     
  • PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
    • Able to lift 30 lbs. - 100 lbs.
    • Up to 200 lbs. lateral pull on winder shaft.
    • Crane lifts of 80 lbs. and above

To apply:

Qualified candidates should submit resume to jobopportunities@esrobbins.com
Or send a fax to: 256-248-2523

To apply for this job, click “Apply Now” and attach your resume for consideration. Please include contact information.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER
ES Robbins Corporation considers applicants for all positions without regard to race, color, religion, sex, national origin, age, veteran status, or disability.
Apply Now

Job Title:

Material Handler

Summary:

Responsible for supplying operators with material and packaging supplies, helping operators start up, shut down machines and help package and inspect products when necessary.  Relieves operators for breaks, weighing, tagging and segregating materials, operating granulators safely and efficiently, cleaning and care of plant.

Department: Production
Reports to: Production Supervisor
FLSA Status: Non-Exempt

Duties & Responsibilities:

Primary
  • Reads work order or follows oral instructions to ascertain materials, containers or products to be moved.  Opens containers.  Loads and unloads materials onto or from pallets, trays, racks, and shelves by hand and/or moving devices/machines.

  • Conveys materials from storage or work sites to designated area. Secures lifting attachments to materials and conveys load to destination or signals forklift drivers or hoisting operators to move load to destination.

  • Counts, weighs, and records number of units of materials moved or handled on daily production sheet. Stacks or assembles materials into bundles and bands bundles together. Attached identifying tags or labels to materials or marks information on cases, batches, or other containers.

  • Clamps sections of portable conveyor together or places conveyor sections on blocks or boxes to facilitate movement of materials or products. Removes samples of materials, labels with identifying information, and takes samples to compound for analysis.

  • Lifts heavy objects by hand or with power hoist, and cleans work area, machines, and equipment to assist machine operators. Makes simple adjustments or repairs such as realigning belts or replacing rollers.

Other Duties

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications:

  • EDUCATION / EXPERIENCE:  High School diploma or GED preferred.
     
  • LANGUAGE SKILLS:  Must be able to read and write.  Good verbal communication a must.
     
  • PHYSICAL DEMANDS:  The physical demands described here are representative of, but not limited to, those that must be met by an employee to successfully perform the essential functions of this job.
    • Able to lift 60 lbs. repetitively
    • Able to lift 30 lbs. - 100 lbs on an occasional basis
    • Up to 200 lbs. lateral pull on winder shaft.
    • Crane lifts of 80 lbs and over

To apply:

Qualified candidates should submit resume to jobopportunities@esrobbins.com
Or send a fax to: 256-248-2523

To apply for this job, click “Apply Now” and attach your resume for consideration. Please include contact information.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER
ES Robbins Corporation considers applicants for all positions without regard to race, color, religion, sex, national origin, age, veteran status, or disability.
Apply Now
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